WHAT IS COVERED BY THE WARRANTY?
In the case of production and manufacturing defects, we offer a two-year warranty on all our products.
If the Princess Traveller product was purchased from Blokker or Makro, it is best to go to the point of sale, where they will deal with your warranty for you. Do not forget to also bring your proof of purchase!
WHAT IS NOT COVERED BY THE WARRANTY?
Unfortunately, we can not help with all damage. Rough handling, misuse, wear and tear, neglect, airport damage or other events that are not covered by production or manufacturing fault are not included in the warranty. In the event that the suitcase has been broken open, for example, via the zipper or the lock, the warranty also expires. You are best off contacting your insurance provider for this.
MY REPLACEMENT PRODUCT IS DEFECTIVE, IS IT STILL COVERED BY THE WARRANTY?
You only have a warranty on a replacement product if it falls within the original warranty period. The warranty does not therefore restart when a product is replaced. This is the law.