Order your spare part here


In some cases it is possible to order spare parts directly from Princess Traveller. After receiving your request, we can assess whether the spare part is in stock and provide you with further information. We ship the spare parts free of charge within the warranty period. Outside the warranty period, there are costs associated with the shipment.

There is a detailed image naming all individual parts of the suitcase at the bottom of this page.

The following rates apply:

Handle                €5,-     (BE €7,50 en DE €10,-)
Wheel                 €7,-     (BE €9,50 en DE €14,-)
Trolley system    €10,-    (BE €12,50 en DE €15,-)
TSA lock              €7,50   (BE €10,- en DE €12,50)

Combination lock, feet and zipper pulls are sent free of charge.

It is important to fill in the information below as completely as possible.

Personal details

please note: it is not possible to deliver to a P.O. box


Details of your spare part

Please see figure 1 for the right name of your spare part
Do you need a wheel? Then you should send a photo of the inside of the wheel, because of the code on the bottom (see figure 2). You can easily remove the wheel from the suitcase by unzipping the inside lining, then removing the stickers on the screws on the inside and unscrewing the wheel.
Geaccepteerde bestanden: jpg, png, pdf, jpeg
Maximum file size: 6MB
Verklein hier uw foro's: https://compressjpeg.com/nl/
A clear photo of the front of the suitcase.
Geaccepteerde bestanden: jpg, png, pdf, jpeg
Maximum file size: 6MB
Verklein hier uw foro's: https://compressjpeg.com/nl/
Geaccepteerde bestanden: jpg, png, pdf, jpeg
Maximum file size: 6MB
Verklein hier uw foro's: https://compressjpeg.com/nl/


If you have any questions about your application for a new part, please contact us at spareparts@princesstraveller.com or on +31 (0)76 5300350.

We will attempt to assess your request within 10 business days and inform you whether the spare part is in stock. In order for us to be of service to you as quickly as possible, it is important that we receive a photo, given the number of products in our assortment.

Figure 1:      Overzicht onderdelen Princess Traveller                                                  Figure 2:     Foto binnenkant wiel